News
The most important news and updates from HRA and our trusted partners.
New Member Profile: Hawaiian Paradise Coffee
Hawaiian Paradise Coffee launched in 2000 and has become one of Hawai’i’s largest foodservice coffee roasters by volume. As one of the state’s largest coffee suppliers, we are dedicated to providing the best quality and variety in our blends in the most sustainable...
4 Tips for Managing Customer Expectations
When providing your customers with exemplary service, managing their expectations is essential. Follow these four tips, to establish a rapport with the customer, determine their wants and needs, and ultimately set realistic goals to leave them satisfied. Cushion with...
3 Indicators Predict a Sunny Outlook for Hawaii Restaurateurs
Weak fourth-quarter sales and traffic slowdowns rounded out 2016 on a low note for the restaurant industry as whole, but several indicators suggest better days are ahead. A shifting economic climate promises more jobs, more disposable income and a better business...
In this time of staffing problems, how do you retain employees and not break the bank?
A key to any successful restaurant is; Keep restaurant employees motivated. Maintaining motivation is critical, not only for employee retention, but also for providing the best possible dining experience. If your staff could use a boost, consider the following:...
A Guide to New Year’s Resolutions for Restaurants
The New Year is upon us and, as is done each year, it is time to make some resolutions that will help your restaurant have the most successful year possible. Start it off right by making sure your work environment and employees are safe, happy, and healthy. People who...
January New Member Profile: Prestige Business Financial Services
Prestige Business Financial Services offers 0% Business Lines of Credit up to $250,000, Term Loans as little as 6% APR, 100% Equipment Financing, and programs based on income and not credit. Funding as fast as 2-3 business days for some programs. We have over 30...
HRA Maui Networking Mixer Recap
HRA has an active membership on the Valley Isle. On December 13th Fleetwood’s on Front Street hosted HRA members and guests at the iconic Lahaina waterfront establishment. It was fantastic to see the interest and enthusiasm in the Maui restaurant community. HRA plans...
5 Publicity Disaster Remedies Hawaii Foodservice CEO’s Should Know
Food industry brands trade on their reputation and are more vulnerable to negative publicity than others. With the explosion of social media and news providers’ relentless mission for breaking news, the warp speed that negative publicity can impact a restaurant’s...
Sanitizing Food Contact Surfaces
In foodservice kitchens, food comes into contact with numerous surfaces throughout the production process, including cutting boards, countertops, knives and other utensils. Things small enough to go through the dishwasher will get sanitized during that process. But...