On behalf of the Hawaii Restaurant Association (HRA), I’d like to extend our appreciation to all of you for making this year’s tournament our most successful yet. A complete sell-out, with all 3 courses in play, our June 9th event at the beautiful Hawaii Prince Golf Course was spectacular. This year’s Tournament was extra special as…
Taking the “L” out of the P&L If you’re a restaurant operator serious about making more profit, you and your managers need to know how to identify your biggest problems in the operation to prevent any unnecessary loss of profit. Many operators will prepare…
Working in the restaurant industry is a completely unique experience in its own. Restaurants offer the opportunity for individuals to have fulfilling careers outside of the regular 9 to 5 realm, while exposing them to the creative and eccentric community that is the service…
Dr. John E. Aoki, M.D. CHCQM, FABQAURP Chief Medical Officer Injuries from slips and falls are one of the most common accidents in the restaurant industry behind lacerations and burns. In 2013, the Bureau of Labor Statistics reported 296,130 injuries from falls in U.S. Not…
Cholo’s Mexican Restaurant 66-250 Kamehameha Hwy Haleiwa, HI 808.637.3059 www.cholos.mx Owner Nancy Salemi first opened 20 years ago in the Haleiwa Marketplace. Cholo’s is a long time favorite of locals, military and returning tourists. Focusing on efficiency and speed, Cholo’s has managed to create the…
The foodservice industry in Hawaii has been struggling for some time with recruitment and staff retention. There is a huge need for more programs that increase the number of qualified candidates that apply for restaurant jobs. Plus, preparing the current, as well as future employees,…
Effective advocacy for our industry is, among other things, a lot about having good relationships with regulators and legislators. During the legislative session, our Legislative team is constantly reminded of the importance of maintaining good relations with legislators so that our perspective on various bills…
Turnover doesn’t have one easy explanation or a simple solution. People leave jobs for all kinds of reasons. While it’s easy to claim money is the reason people leave restaurants, that’s only true some of the time. For example, a new Restaurant Manager started working in a popular Waikiki restaurant on a Tuesday. He was…
U.S. Court of Appeals for the Ninth Circuit overturns its own decision on tip pools A divided federal appeals court ruled Feb. 23 that the Department of Labor has the authority to regulate the tip-pooling practices of employers who do not take a tip credit, including prohibiting these employers from including back-of-the-house staff in tip…
Did you know that hand injuries are the #2 type of occupational injury in the restaurant business? Just behind falls and slips. Hand injuries are estimated to cost the restaurant industry about $300 million in workers compensation and missed days of work each year. The most common causes of hand injuries are from misuse of…